Privacy policy

How LoonBids handles your information.

Last updated November 4, 2026

This policy explains what LoonBids collects, why, and what choices you have. LoonBids is operated from Ontario, Canada, and we handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

• Your email address, to sign you in and send the alerts you ask for.
• Your alerts: the keywords, regions and other filters you save, and which tenders matched them.
• Sign-in records: when you signed in and your active sessions.
• Searches and alert changes made through ChatGPT or Claude: the search filters and alert details those apps send to LoonBids. We do not receive your conversations.
• Connected apps: which apps you allowed to use your account, when, and when they last used it. You can disconnect them in the dashboard.
• Technical logs (such as IP address and request times) kept for a short period for security and to fix problems.

What we don't do

• We don't sell or rent your information.
• We don't use advertising trackers on the site or the dashboard.
• We don't send marketing email without your consent. Alert emails go out only for alerts you create, and each one has an unsubscribe link.

Service providers

LoonBids runs on Cloudflare, which hosts the service, stores our data and sends our email. Data may be processed outside Canada, including in the United States, under Cloudflare's own privacy and security commitments.

Tender data

Tender notices come from public sources published by governments: open-data files (CanadaBuys under the Open Government Licence – Canada, SEAO via Données Québec under CC BY 4.0, the City of Toronto and the Government of Yukon under their open government licences) and the public SaskTenders website. Notices can include the names and work contact details of procurement officers, as published by the buyer.

How long we keep it

We keep your account and alerts until you delete them or ask us to. Passwords are stored only as salted hashes. Expired sign-in codes and sessions are removed regularly.

Your choices

• Pause or delete alerts in the dashboard at any time.
• Ask for a copy of your information, a correction, or deletion of your account by emailing support@loonbids.com.

Changes

If we change this policy in a meaningful way, we'll update the date above and tell signed-in users by email.